Help people in need overcome language barriers with our easy-to-access, purpose-driven interpretation and translation services. We’ve helped over 700,000 so far with low-cost and free language access support for displaced people and humanitarian organizations.
Access the interpretation and translations services you need to serve your community anywhere, from any device–desktop, tablet or phone. Work with volunteers whenever possible, and access our professional network to fill in any gaps for a low per person per month fee.
You can also book in professional translation and interpretation services on an as-needed basis, just reach out to our Sales team.
90 seconds to real-time language support via mobile app, desktop or laptop from volunteer interpreters and translators. Chat, send documents, voice notes and photos, start a direct call, or schedule language support in advance.
Get the interpretation and translations services you need when and where you need them–filter to select your interpreter by gender or expertise, and access professional translators when there are no volunteers available.
Your investment in language access services for your community support a good cause: Tarjimly’s mission of ensuring immigrants, refugees, displaced people and the humanitarian teams who support them worldwide can be heard and understood.
We’re committed to keeping data safe and secure. HIPAA and GDPR Compliant. Premium also includes a no-record option for your convenience.
Get matched with a volunteer interpreter and get language support in minutes from the Essentials App.
Send written texts via our Translation Hub, where they’ll be queued for volunteer translation.
Non-for-profit and community organizations with a limited budget who want extra coverage and features.
- Asylum seekers, refugees, and displaced people
- Immigrants and their families
- Volunteers with a humanitarian mission
- NGOs with a humanitarian mission and no or a very low-budget
Tarjimly’s no and low-cost options are designed for humanitarian work focused on improving the lives of refugees and immigrants. This work often happens at the following types of locations:
- Resettlement Agencies
- Medical Clinics
- Legal Clinics
- Refugee camps
- Emergency Response
- Volunteer circles
-Community Centers
- Phone interpretation
- Interpretation of voice notes
- Translations of text messages
- Document translations
*Note that Tarjimly Essentials services are only available via the mobile app, and only supported by volunteers. Premium includes additional coverage via our professional interpreter network and access to services via the web platform.
All translation support and services are performed in real-time by connecting beneficiaries with a live person. Tarjimly’s apps connect users and translators in a chat conversation, where they can also start an internet phone call and send voice notes.
The Tarjimly Essentials App is no-cost for all refugees, asylum seekers, and aid-workers to use. This simplified version of the app includes the ability to request a volunteer translator an unlimited amount of times, and once you are connected with a translator on the app, the ability to exchange text messages, voice messages, photos and phone calls.
Tarjimly Premium offers a low-cost option for humanitarian organizations with additional coverage and features designed to make translation and interpretation services easier to access and use for your entire organization. For a low per person, per month fee, your team can access services on a phone, desktop or tablet, schedule language support in advance, create no-record calls, and filter for interpreter gender and expertise, as well as benefit from additional coverage from our professional interpreter network during peak times.
Additional professional services are available on request, please email us at sales@tarjim.ly to find out more.
Currently the Tarjimly app is only available as a mobile application for phones and tablets. It's not possible to use Tarjimly from a computer or laptop.
Average connection time depends on the language pair. Language pairs in high supply, such as Arabic to English can take less than 2 minutes to connect, while unique language pairs may take up to 5. We recommend waiting at least 3 minutes to get matched.
A conversation can last for as long as a translator is willing to help. We reach out to translators with an expectation of 15 minutes, but we have found translators might stay well past 60 minutes if they are truly helping someone in need. We recommend informing our volunteer translators of the estimated time they will be needed when you start the conversation with them. If a conversation is not ended manually, it will automatically end after 12 hours of inactivity from either side, or after 72 hours if the document filter is applied.
Tarjimly only shows your first name to the interpreter when you connect in a session. You can choose to add a photo if you like, which the interpreter will also see, but it's not necessary.
All other information, including last name, email, phone number and location are not shown to the interpreter.
Taking conversations off of the Tarjimly app is against our Terms of Use and can lead to your account being blocked.This for the safety and security of the translator community and their personal information, in addition to keeping your information and contact details private.
The Tarjimly app is HIPAA and GDPR compliant, meaning we meet all requirements in terms of protecting user data on the app. All conversations on the Tarjimly app are deleted immediately from the translator's app once the session ends.If you would prefer all of the session data not to be stored at all by Tarjimly, you can subscribe to Tarjimly Premium and use the "no-record" option for your session.
On Tarjimly Essentials, the translators are all volunteers. Some of them are professional translators, others are bilinguals who want to donate their time and skills to help others.
Tarjimly offers in-app trainings for volunteers that don't have translation experience. These cover interpretation ethics, best practices of interpretation, HIPAA and trauma informed interpretation, each with an assessment.
We don't screen volunteer translators and interpreters when they sign up. However, we regularly review volunteer sessions for quality and breaches of our code of conduct. If you ever have concerns about a translator, please report them in the Tarjimly app or reach out to us at: team@tarjim.lyTarjimly offers in-app training on interpretation ethics and best practices, HIPAA and trauma informed interpretation for our volunteers, each with an assessment.
Requirements for "Certified Translations" differ based on location and purpose for which you are translating the documents. Always diligently check the legal requirements for certified translations, such as immigration papers, birth certificates, business contracts, supporting documents for marriages, green cards, death certificates, and court transcripts.
At the time of writing, in the United States, it's possible to use Tarjimly’s volunteer translators to translate documents for immigration court (e.g. asylum case supporting documents). The translator signs a document that confirms that they speak both languages fluently, and that they translated the documents to the best of their ability. You must ask the translator first if they're happy to do so first, before sending the document to be translated.
Our team is committed to providing free translation and interpretation for refugees, immigrants, asylum seekers, and those who help them. This is our mission; it is what guides us and motivates every decision we make. Tarjimly is a non-profit organization.
But offering free services comes with costs. Each session that takes place on the app (i.e. calls and messages) incurs internet calling and texting fees. All profits from our paid services go towards funding our no and low-cost services and help organizations globally ensure that language doesn’t keep them helping the communities they serve with access to professional interpreters and translators. We’re grateful to our community of volunteer translators whose hard-work and dedication help make our free and low-cost language services possible. Together, we’ll continue to work towards overcoming language barriers for all.
Tarjimly Premium can only be used by one user, and the account cannot be shared on multiple devices.
If you connect on more than one device through the same account, each time one person makes a call or sends a message, the other people who are logged into the same account will also receive the call and messages.
Yes, of course. We can invoice you or your organization for a fixed period of time if you would prefer, rather than being charged on a monthly basis. Please reach out to us at team@tarjim.ly to set this up for you.
Fast, affordable, purpose-driven language services.
